Shipping policy
Shipping Policy
Earthletica orders are dispatched from our warehouse in Sydney, Australia.
Australia
Free standard shipping is available on Australian orders of $160 AUD or more.
Other available shipping options, rates and estimated delivery times are shown at checkout.
United States
Free standard shipping is available on all orders delivered to the United States.
The estimated transit time is 5–10 business days after dispatch.
Other International Destinations
Standard international shipping is available to selected destinations outside the United States.
The applicable shipping rate, currency and estimated delivery time will be shown at checkout.
Processing and Delivery Times
Delivery estimates are provided as a guide and begin once your order has been dispatched. They do not include order-processing time, weekends, public holidays, customs processing or delays outside our reasonable control.
You will receive tracking information by email once your order has been dispatched.
Please ensure that your delivery address is complete and correct before placing your order.
Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes or other charges imposed by the destination country.
Unless these charges are expressly collected at checkout, they are the responsibility of the recipient and are not included in Earthletica’s product or shipping prices.
Returns and Exchanges
For information about returns, exchanges and refunds, including return-shipping responsibilities for international orders, please see our Returns, Exchanges & Refunds Policy: